All fulfilled items are shipped by Lyte Up Clothing LLC. We utilize USPS but are not limited and will use shipping services such as UPS, FedEx, DHL and any other carriers available. You can not choose which carrier to use unless the option is offered to you at check out. We are not able to request signatures, add insurance or change the address once the item has been shipped. Once the item is shipped you will receive shipping notifications through your email that you used to check out.
If our system detects a faulty shipping address we will reach out to you via the same email you purchased the product with and request an updated address. Failure to respond will result in a canceled order after 2 weeks.
Any lost or stolen packages must be resolved with the carrier in which it was sent through. Lyte Up Clothing is not responsible for any deliveries stated as “delivered” but have not been received.
Certain products take 1-7 working days to process unless noted otherwise. Estimated arrival time is anywhere from 2-30 working days.